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FAQ

Q

1. How do I get a quote?

A

Please contact us and send us your floor plan or kitchen design or measurements, we will do custom design and quote the price for you. 


Q

2.Can you send me your price list?

A

As our products are customized. Please send us your floor plan or kitchen design or measurements, we will do customized design for you and then quote you the price.


Q

3.Can I get a free sample before placing the order?

A

Yes, we can provide free door samples carcass board and even color options, but you will need to pay the freight cost. Please contact us for more information.


Q

4.How do I order?

A

Firstly you send us your project floor plan, or cabinets drawing, or cabinets layout with dimensions. Then our designer will do the shop drawing according to your preferredstyle and materials selections. Next, we will provide the quotation according to the drawing. If you think price is ok, then we will revise the drawings according to your comments and final jobsite measurements until you think shop drawing is fine for production. After you paying the deposit in the PI, confirming the colors, shop drawings, we could start the production. 


Q

5.It’s my first time importing from China, how can I do?

A

We have professional shipping forwarder to help shipping to the port near to you. You can find a local shipping forwarder to help you do custom clearance and transport the container to your jobsite.


Q

6.Can you ship to my country?

A

Yes, we can ship to most of the countries in the world, please contact us and tell us your port name, we will reply in 24 hours.


Q

7.How long does it take for shipping?

A

It takes about 10 to 45 days for shipping depending the destination port, please contact us for more exact information.


Q

8.How do you pack your goods?

A

We have RTA(ready to assembled) packing and assembled packing.Please refer to our website page packing and shipping.



Q

9.How about the installation?

A

You need to find a professional installer to do the installation work. For big project, if you don't have installer, we can send our installation workers to help for installation. Please refer to our website page.



Q

10.How long is your warranty?

A

We offer 2 - year limited warranty to our clients. During these two years, It is fully guaranteed against faded color, cracked boards, mottled paint and rusty hardware under normal use.


Q

11.What material do you use for your cabinets?

A

Please refer to our website page for material selection.



Q

12.Besides kitchen, can you supply other cabinets?

A

Yes, we can supply custom cabinets for whole house like kitchen cabinets, wardrobe cabinets, vanity cabinets and more.


Q

13.Can you supply for big project?

A

Yes, we can supply to big apartment or hotel projects with hundreds and thousands of kitchens. Please refer to our website page project case.



Q

14.How can I become a dealer?

A

Please contact us and leave your information, we will reply in 24 hours.


Q

15.Can you train me to be your oversea worker?

A

Please contact us and leave your information, we will reply in 24 hours.


Q

16.Do you have showroom or company near me?

A

Please contact us and leave your country information, we will reply in 24 hours.


Q

17.Where is your company?

A

We are located in Guangdong Province, China.


Q

18.How long dose it take from order to receiving the goods?

A

It takes about 35 to 55 days for production depending on the materials, and 10 days to 45 days for shipping depending the destination port. 


Q

19.Can you send me your company catalogue?

A

Sure, please contact us and send us your contact information, we will reply in 24 hours during week days.


Q

20.What is your MOQ?

A

Our MOQ is one house, that is whole house cabinets for one house up.

If you only need one kitchen, or one wardrobe, that is also ok. But the shipping cost maybe higher than the value of goods, which is not cost effective. If you also buy other products in China, we could send the goods to your other suppliers for container consolidation. So the shipping cost can be saved. 


Q

21.What is the payment term?

A

50% deposit by TT, the balance by TT before loading. For large project, we accept balance by LC.

Please contact us for more information.


Q

22. How do you control the quality?

A

Our QC team will check the cabinet dimension according to the final drawing as well as the countertop cutting dimension.

We will also check the quality of the door finish (especially for lacquer kitchen door), carcass edge banding before packing. 


Customize the"only" cabinet for your dream home

You dream It, we design It.

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